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Golden Nuggets – (Not the edible kind!) My key takeaways from the Scrutiny Conference
Wednesday 30th of October 2024
I collect Golden Nuggets wherever I go, whether it’s learning new things; good practice, new ideas or innovation, or having a chat that really sparks your imagination.
On 16th October, I attended our Tpas Scrutiny Conference and greeted by well over 150 scrutineers. It was so inspiring, and some people had been involved in many years of the journey to improvement, whilst others were just dipping their toes into the scrutiny pool.
Topics: Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Engagement
Involvement Week 2024 Round Up and Key Takeaways
Tuesday 29th of October 2024
Involvement Week 2024 brought together tenants, Councils and Housing Associations, to spotlight and celebrate tenant involvement across the country. Over five dynamic days, participants shared insights and success stories that highlighted the essential role of tenant voices in shaping services and policies. Here’s a recap of the week’s key themes and highlights.
Topics: Tenant Engagement , Scrutiny & Co-regulation, Community Engagement, Engagement