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Landlord Accreditation Process with Estuary Housing Association

Tuesday 17th of December 2024

We spoke to Estuary Housing Association on how they found the Tpas Landlord Accreditation Process.

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Tenant Satisfaction Measures Report - It's Not About Numbers, But They Do Help

Tuesday 10th of December 2024

So, the regulator released the national Tenant Satisfaction Measures report recently, does it contain any major surprises for our sector?  I would say the results didn’t tell us anything we didn’t already know but there is still a lot to learn. Let’s look at some of the key takeaways from the report.

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Topics: Tenant Engagement , Customer Insight, Communities, Engagement, Tenant Satisfaction Measures


Driving Successful Tenant Engagement Through Smart Communication

Tuesday 10th of December 2024

Are you looking to improve tenant engagement? Find out how South Holland District Council kicked off their work with Tpas by maximising survey responses. Read more to learn the secrets of smart communication for successful resident involvement!

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Topics

  • Communities (2)
  • Community Engagement (13)
  • Customer Insight (12)
  • Digital Engagement (1)
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  • Measuring Value (12)
  • Member Forums (10)
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  • National Housing Policies (9)
  • Regeneration (1)
  • Regulation & Standards (11)
  • Scrutiny & Co-regulation (16)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (22)
  • Tenant Panels / Associations (3)
  • Tenant Satisfaction Measures (1)
  • Tpas Products and Services (4)
  • White Paper (4)