Blog

Showing 61 to 65 of 220 articles.


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No going back – how engagement has changed forever!

Tuesday 20th of April 2021

At our recent virtual members event, we explored the changes in engagement over the last 12 months and how engagement has changed forever..

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Topics: Member Forums


CIH’s new professional standards – a help to engagement?

Wednesday 7th of April 2021

Tpas Chief Executive, Jenny Osbourne blogs about her experience supporting the CIH to develop their new professional standards. 

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Resident Engagement starts with the right culture

Wednesday 7th of April 2021

Tpas Business Development Manager, Michael Hill blogs about getting the culture right for engagement to thrive. 

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Let's apply the 'Mum Test'

Thursday 11th of March 2021

Tpas have been supporting Mears to run a series of ‘Your Voice Customer forums’ which bring together tenants and sector experts to discuss key issues facing the housing sector. Tracey Lyth, Group Head of Customer Success blogs about what she took from the latest forum event which focussed on tackling stigma in social housing.

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Tpas Virtual Member Event looks at ASB with partners Resolve and ASB Help

Wednesday 24th of February 2021

It is so important that Tpas looks beyond engagement at other key housing services. And so our first national members’ event of 2021 focused on ASB.

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Topics: Member Forums, National Housing Policies, Regulation & Standards, White Paper


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Topics

  • Communities (1)
  • Community Engagement (13)
  • Customer Insight (11)
  • Digital Engagement (1)
  • Engagement (3)
  • Measuring Value (12)
  • Member Forums (10)
  • Membership Materials (5)
  • National Housing Policies (9)
  • Regeneration (1)
  • Regulation & Standards (11)
  • Scrutiny & Co-regulation (16)
  • Strategies, Plans & Reports (17)
  • Tenant Engagement (21)
  • Tenant Panels / Associations (3)
  • Tpas Products and Services (4)
  • White Paper (4)