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Showing 11 to 15 of 229 articles.
Golden Nuggets – (Not the edible kind!) My key takeaways from the Scrutiny Conference
Wednesday 30th of October 2024
I collect Golden Nuggets wherever I go, whether it’s learning new things; good practice, new ideas or innovation, or having a chat that really sparks your imagination.
On 16th October, I attended our Tpas Scrutiny Conference and greeted by well over 150 scrutineers. It was so inspiring, and some people had been involved in many years of the journey to improvement, whilst others were just dipping their toes into the scrutiny pool.
Topics: Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Engagement
Involvement Week 2024 Round Up and Key Takeaways
Tuesday 29th of October 2024
Involvement Week 2024 brought together tenants, Councils and Housing Associations, to spotlight and celebrate tenant involvement across the country. Over five dynamic days, participants shared insights and success stories that highlighted the essential role of tenant voices in shaping services and policies. Here’s a recap of the week’s key themes and highlights.
Topics: Tenant Engagement , Scrutiny & Co-regulation, Community Engagement, Engagement
Feedback following our Tpas Tenant Conference 2024 from Involved Residents
Monday 2nd of September 2024
With over 220 people in attendance, two of our involved residents were kind enough to provide us with their blog and feedback.
Topics:
Lampton Services - Smart Review Journey
Wednesday 21st of August 2024
Tpas was delighted to work with Lampton Services (DLO at Hounslow), as they undertook the Tpas Contractor SMART review earlier this year. Our National Consultancy Manager Gillian McLaren carried out this review for them.
Read more in their blog of their journey, and how they got the accreditation this year.
Topics: Tpas Products and Services, Engagement
The inspectors are here!
Tuesday 23rd of July 2024
The theme of the July Tpas meetup for Local Authority and ALMO engagement officers was ‘learning from the early inspections’ and we had a brilliant fishbowl with some super volunteers who shared their experiences.
Topics: National Housing Policies, Regulation & Standards