Blog
Showing 156 to 160 of 220 articles.
What can we learn from Ongo Homes?
Thursday 7th of December 2017
Our consultancy manager, Gill Mclaren talks about her experience of working with Ongo Homes through their accreditation process.
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Let me tell you why the Tpas Quality Mark is important.
Wednesday 6th of December 2017
We asked Tpas associate, Marilyn Thornley to share why contractors and sub-contractors chose to undertake our 'Quality Mark'.
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The Myths and Mysteries of Digital Engagement
Tuesday 5th of December 2017
Matthew Brown from Selby DC writes about his experience of some recent Digital Engagement training that Kevin Farrell delivered on behalf of Tpas.
Topics: Tenant Engagement , Scrutiny & Co-regulation, Digital Engagement
Digital inclusion : What can tenant engagement teams learn from Barclays?
Thursday 30th of November 2017
Our communications manager, Rae Watson reflects upon what the housing sector has in common with Barclays bank to tackle the digital inclusion challenge.
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Journey mapping with our customers
Wednesday 22nd of November 2017
Jeremy Brock, Customer Involvement Manager, Thirteen Group talks through his experience of learning about their customers through journey mapping.
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