Ebooks

Good Guide To ITA

What to expect from an Independent Tenant Advisor

Download Page

What will engagement look like post lockdown

Thought leadership from our members roundtable discussions

Download Page

Involving Residents In Procurement

A research report in collaboration with Fusion 21 and Tpas

Download Page

Contractor Resident Engagement Standards

The principle standards to achieve excellence in resident engagement for contractors and commercial organisations

Download Page

Innovation in volunteer recruitment

Innovation in volunteer recruitment - A Tpas Case Study on Behavioural Insights

Download Page

Resident Engagement in Building Safety

Useful advice and insight into resident building safety, borne out of months of collaborative work. Available for people to share.

Download Page

Tenant Influence in Boards and Governance

Useful advice and insight into Boards and Governance, borne out of months of collaborative work. Available for people to share.

Download Page

National Engagement Survey Summary 2017

The results of our national engagement survey 2017

Download Page

Future of Engagement Ebook - 2018

Within this ebook we explore the latest trends in engagement including gamification, behavioral theory and pop up engagement.

Download Page

How to review your engagement strategy

Top tips on how to review your strategic engagement framework

Download Page

No Nonsense Guide to Consultation

A good practice guide by Tpas to talk through our best practice principles when undertaking consultation.

Download Page

Thought Leadership Series - Local Authority Engagement

Paper 1 from the Tpas Roundtable discussions. This paper focuses on Local Authority Engagement

Download Page

Thought Leadership Series 2 - Keeping Engagement at the top of the agenda

Has engagement fallen down the agenda since the start of Covid 19?

Download Page

Collaborate - The Engagement Maximiser

The 'Engagement Maximiser' report explores applying behavioural insights to tenant engagement.

Download Page

National Engagement Standards 2024 (V4)

4th edition of the National Tenant Engagement Standards.

Download Page

5 ways to ensure effective engagement

Our 5 top tips to ensure your engagement activity is as effective as possible.

Download Page

Successful Scrutiny For Council Tenants 2020

A research report by Dr Dave Mckenna on behalf of Tpas

Download Page

The Tpas National Tenant Engagement Standards

Tpas are proud to present to the sector a single document which sets out clear principles for delivering effective engagement

Download Page

9 Steps To Writing A Good Annual Report

Take a look at our top tips for writing a report that shows your performance clearly and is fit for purpose.

Download Page

9 Steps To Getting Your Voice Heard

From time to time there are things that happen around you that provoke a strong response and reaction. Our guide is all about helping you engage and influence constructively.

Download Page

Tpas Leasehold Engagement Guide 2015

Download our practical guide to improve the leaseholders’ role in the development and delivery of services.

Download Page