Blog
Showing 61 to 65 of 233 articles.
Claire Higgins, Cross Keys Homes, talks Tpas Accreditation
Wednesday 6th of October 2021
We asked Claire Higgins, CEO of Cross Keys Homes to tell us about their experience of going through the Tpas accreditation and how it improved their approach to resident engagement.
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Your Checklist for engagement excellence – Tpas Accreditation
Wednesday 6th of October 2021
Our Consultancy Manager, Gillian McLaren reflects on what is needed to achieve our latest accreditation and celebrates the first two organisations to pass our new accreditation framework.
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Housing Safety & Wellbeing taskforce
Wednesday 6th of October 2021
Our Business Development Manager, Michael Hill, talks about collaboration within the social housing sector as a new Housing Fire Safety & Wellbeing taskforce prepares to launch with a report on standards across Great Britain.
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The Ombudsman has new teeth. Is he set to bare them?
Monday 23rd of August 2021
Tpas board director, Tim Mills shares his thoughts on the role of the Housing Ombudsman. Tim is a tenant at Ongo Homes, an Ongo Board member and a member of the HoS residents panel.
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Diversity and inclusion - knowing what to say!
Tuesday 10th of August 2021
Have you ever been in a meeting when someone has said something you felt uncomfortable about? Have you struggled to know how to rectify the situation? To challenge in an appropriate way?
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