Blog
Showing 171 to 175 of 233 articles.
The Myths and Mysteries of Digital Engagement
Tuesday 5th of December 2017
Matthew Brown from Selby DC writes about his experience of some recent Digital Engagement training that Kevin Farrell delivered on behalf of Tpas.
Topics: Tenant Engagement , Scrutiny & Co-regulation, Digital Engagement
Digital inclusion : What can tenant engagement teams learn from Barclays?
Thursday 30th of November 2017
Our communications manager, Rae Watson reflects upon what the housing sector has in common with Barclays bank to tackle the digital inclusion challenge.
Topics:
Journey mapping with our customers
Wednesday 22nd of November 2017
Jeremy Brock, Customer Involvement Manager, Thirteen Group talks through his experience of learning about their customers through journey mapping.
Topics:
Why ITA selection days are the future
Thursday 16th of November 2017
Our Consultancy and Events Coordinator, Leanne Farrell blogs about her adventures in taking part in a resident selection day at Serpentine Court in Milton Keynes.
Topics: Regeneration
Why we needed to 'get Smart' reviewed
Thursday 9th of November 2017
Emma Gilpin, Neighbourhood Manager at Weaver Vale Housing Trust tells us why they decided to take our 'Smart Review'.
Topics: Strategies, Plans & Reports, Regulation & Standards