News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 6 to 10 of 16 articles.
An Ombudsman service shouldn’t be shrouded in mystery
Tuesday 28th of July 2020
An Ombudsman service shouldn’t be shrouded in mystery. It should be open, easy to access and transparent. We are changing to make that happen at the Housing Ombudsman Service.
Topics: National Housing Policies, Regulation & Standards
Government Update the Guidelines for COVID-19 for Local Authorities, Landlords and Tenants
Monday 27th of July 2020
The government has updated the guidance for landlords, tenants and local authorities for dealing with COVID-19, allowing routine repairs and maintenance to take place in households where people are shielding or extremely vulnerable to COVID-19 starting from August 1st.
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What does engagement look like after lockdown?
Wednesday 22nd of July 2020
We asked Head of Resident Engagement at Sovereign, Aasia Nisar to tell us what she expects resident engagement to look like in the future.
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Tenant charity TAROE Trust will close
Tuesday 21st of July 2020
Tenant charity TAROE Trust will close down at the end of the month.
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NFA and ARCH Launch Survey into Universal Credit and Welfare Reform
Thursday 16th of July 2020
New survey shows local authorities dealing with rising Universal Credit debt even before COVID-19 impact with fears for an avalanche of arrears as UC claims more than quadruple in some areas of the country.
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