Member Spotlight
It’s our members that make Tpas such a great organisation to be part of and what better way to show this than with our member spotlight feature.
Each month we will invite one of our members to share their engagement achievements, tips and ambitions, allowing you to keep bang up to date with what others are up to across the sector.
Member Spotlight - BFT Mastclimbing 
We asked Rob Munns, Head of Sales and Business Development from BFT Mastclimbing to share a bit about their organisation and the work they do.
If you’d like to contact Rob about any of the below, click here
About BFT Mastclimbing
BFT is a mast climber family business that began as a scaffolding company back in 1997. This helped create the name: BFT standing for Boards, Fittings and Tubes.
This old way of working at height wasn’t enough. Client demands were changing but scaffolding wasn’t. We knew it would always be slow to erect and dismantle, awkward to transport and always limit our ambition.
That’s when we spotted the enormous potential in mast climbers. The second we realised the speed and savings benefits over scaffolding, we knew this was the future. And that we were the ones to lead it.
An assumption is often made that to access the outside of a building you need scaffolding – which is a huge cause of resident complaints. BFT Mastclimbing are here with great news – that there is a viable alternative to scaffolding that is far better for the residents and cheaper for the project.
Give us a little known fact about your organisation.
BFT Mastclimbing is faster, safer and about 50% CHEAPER than scaffolding buildings 6 stories and higher.
Tell us about a time that engagement has made a difference to your services or communities?
When we interviewed a resident that was forced to ‘live’ behind scaffolding whilst works were happening on her flat we realised that residents wellbeing was just not being prioritised by contractors and wanted to raise this issue. We now share this story with Landlords and Contractors alike to help prevent 1000's of more residents to have to suffer due to the lack of awareness in the industry.
What are you currently working on when it comes to engagement?
Raising awareness of the impact that covering buildings in scaffolding has on the lives of residents. From lack of daylight through to increased privacy and security concerns.
We want more clients to demand that their contractors seek out viable alternatives to scaffolding – which is where we come in! Too many buildings are needlessly covered in scaffolding mainly because the contractors themselves make more money out of doing it this way - even though Mastclimbers are cheaper than scaffolding.
Why did you decide to join Tpas?
Ultimately to speak to clients and save as many residents as possible from being imprisoned in their own homes for months on end when there is an alternative. The more case studies we get from residents the more awareness we can generate.
What is your top engagement tip?
Don’t be afraid to learn, we don’t know what we don’t know so listen to what is being said and pride yourselves on looking for better solutions every day.
What is the one thing you are really proud of when it comes to engagement?
Standing up for what is right (resident wellbeing) and challenging existing behaviours in the marketplace that are done for selfish reasons (greed).
You can find out more about BFT Mastclimbing by visiting their website here
Previous Member Spotlights
July 2024 - BFT Mastclimbing
May / June 2024 - Stonewater
April 2024 - Hull City Council
March 2024 - Partners Foundation
February 2024 - Red Kite Community Housing
January 2024 - St Leger Homes of Doncaster
December 2023 - settle
November 2023 - Flagship Group
Sept / Oct 2023 - Hinckley and Bosworth Council
August 2023 - Tenants Hub CIC
June / July 2023 - Dovecotes TMO
May 2023 - Stockport Homes
April 2023 - TPTracker
March 2023 - Metropolitan Thames Valley
February 2023 - West Kent
January 2023 - Fairhive
December 2022 - Platform Housing Group
November 2022 - Integrated Solutions - City Plumbing
September / October 2022 - Homes Plus
August 2022 - Aspire
May 2022 - Arches
April 2022 - Acis Group
March 2022 - wdh
February 2022 - Michael Dyson Associates Ltd
January 2022 - South Yorkshire HA
December 2021 - Gateshead Council
November 2021 - LiveWest
October 2021 - YMCA Thames Gateway
September 2021 - Bernicia
August 2021 - Anglian Building Products
July 2021 - Warrington HA
June 2021 - Futr
May 2021 - Vale of Aylesbury HT
April 2021 - Aaron Services
March 2021 - Soha
February 2021 - North West Leicestershire DC
January 2021 - Vinci Facllities
December 2020 - Ongo
November 2020 - Places for People
October 2020 - Community Gateway Association
September 2020 - Dacorum BC
August 2020 - Eastend Homes
July 2020 - Connexus
June 2020 - Gridizen
May 2020 - Grand Union Housing Group
March / April 2020 - Onward Homes
January / February 2020 - Estuary HA
December 2019 - Muir Group
November 2019 - Blackpool Coastal Homes
October 2019 - Texthelp
September 2019 - Greatwell Homes
August 2019 - Selby DC
July 2019 - North Star Housing Group
June 2019 - Rotherham MBC
May 2019 - Homes for Haringey
I'd like to be in the spotlight
If you'd like to be featured in our Member Spotlight and highlight the work you are doing, please get in touch by emailing lisa.holt@tpas.org.uk.
Why choose Tpas?
Well established
We've been promoting, supporting and championing tenant involvement and empowerment across England for over three decades
Not for profit
Investing in Tpas means benefitting from the latest tenant involvement policies and practices but also securing and supporting the future of the tenant involvement agenda
Accreditation
We offer the only independent evidence-based accreditation scheme that assesses resident involvement arrangements.
Expert advice
Our shared knowledge, expertise and experience with staff, tenants, landlord and contractors are the building blocks of this organisation.
Find out more?
For more information please contact our dedicated membership team