Members' news
Showing 1 to 5 of 289 articles.
Regulator of Social Housing Issues Top 'C1' Grading to a Council for the First Time
Wednesday 30th of October 2024
A South Yorkshire council has received a ‘C1’ for how it is meeting the consumer standards outcomes.
The Regulator of Social Housing (RSH) has given Barnsley Metropolitan Borough Council a ‘C1’ grading based on how it is meeting the four consumer standards.
Topics: Tenant Engagement Standards, Tenant Satisfaction Measures
A Thriving Regional Event in Cambridge: Highlights and Takeaways
Monday 30th of September 2024
On Thursday, September 26th 2024, we held a highly successful regional member event in Cambridge, kindly hosted by the CHS Group.
Topics: Member Forums, National Housing Policies, Regulation & Standards, Membership Materials
The LEASE building insurance survey - take part today
Tuesday 24th of September 2024
Take part in the LEASE Survey - Over 3,000 leaseholders have participated in the survey. This is a fantastic result, but they would like more.
Topics: National Housing Policies, Regulation & Standards, Leasehold/Shared Ownership
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Introducing our Six Minute Engagement Essentials: A Brand New Tpas Member Benefit!
Tuesday 3rd of September 2024
We’re delighted to launch our new and free member benefit. This quick, yet comprehensive training video around tenant engagement will help you to gain a valuable insight into better engagement.
Topics: Tenant Engagement , Digital Engagement, Membership Materials, Tpas Products and Services, Engagement
Ombudsman shares learning from severe maladministration on windows
Friday 16th of August 2024
Following on from the Ombudsman's open letter to Chief Executives on the issue, the Housing Ombudsman has released its latest learning from severe maladministration report (PDF) looking at how landlords have responded to windows complaints.
Topics: