News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 1 to 5 of 864 articles.
Update On Some Changes at Tpas
Friday 20th of December 2024
We just wanted to update you on some changes here at Tpas.
As some of you will know our brilliant CEO Jenny Osbourne is taking some time away from Tpas to focus on her health.
Jenny is in good spirits and feeling very positive. We will update people in the New Year to let you know how she is doing and when we expect Jenny back at work. We wish Jenny all the best and are doing everything we can to support her.
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Landlord Accreditation Process with Estuary Housing Association
Tuesday 17th of December 2024
We spoke to Estuary Housing Association on how they found the Tpas Landlord Accreditation Process.
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Tenant Satisfaction Measures Report - It's Not About Numbers, But They Do Help
Tuesday 10th of December 2024
So, the regulator released the national Tenant Satisfaction Measures report recently, does it contain any major surprises for our sector? I would say the results didn’t tell us anything we didn’t already know but there is still a lot to learn. Let’s look at some of the key takeaways from the report.
Topics: Tenant Engagement , Customer Insight, Communities, Engagement, Tenant Satisfaction Measures
Driving Successful Tenant Engagement Through Smart Communication
Tuesday 10th of December 2024
Are you looking to improve tenant engagement? Find out how South Holland District Council kicked off their work with Tpas by maximising survey responses. Read more to learn the secrets of smart communication for successful resident involvement!
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RSH publishes analysis on tenant satisfaction in the social housing sector
Thursday 28th of November 2024
This is the first year that RSH has required social landlords to generate and publish Tenant Satisfaction Measures.
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