Tpas Virtual Roundtables - an effective way to share learning through a more efficient use of time and without the expense of travel!

Tuesday 23rd of June 2020

Helen Watson, Involvement and Diversity Lead from The Gateshead Housing Company talks about the recent Tpas Member Virtual Roundtables she took part in.

I found being able to join recent roundtable discussions both useful and convenient!

They’re a great way to be able to talk openly with peers and share learning, as well as an opportunity to hear from tenants of other housing providers and find out what works well for them.

Currently, customer engagement for many organisations is on hold, so it was great to hear how others are managing customer engagement during lockdown and share what we’re doing at The Gateshead Housing Company.  It’s reassuring to hear that everyone’s still working hard to keep tenant engagement at the top of the agenda!

This online roundtable was a new offer from Tpas, and I wasn’t sure how many people would attend. Happily, there were enough people to keep the conversation flowing, but not so many that it was overwhelming in a virtual setting. As always, it was brilliantly facilitated by the Tpas experts!

Regardless of how life progresses, I’d be keen to continue with online Tpas roundtable discussions. They’re an effective way to share learning through a more efficient use of time and without the expense of travel!


Click here for further details on our future member roundtables.