News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 6 to 10 of 10 articles.


Social tenants empowered to make complaints with flagship government campaign launch

Monday 6th of March 2023

‘Make Things Right’ campaign encourages residents to complain to their landlord before escalating to the Housing Ombudsman

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Focus group findings will shape new sector-wide retrofit campaign

Friday 3rd of March 2023

Would you want retrofit work done on your home? How do you like your landlord to communicate with you? What language should we use to talk about energy efficiency? 

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New customer group aims to improve housing association services

Friday 3rd of March 2023

Plus Dane Housing has set up a new panel so that customers can have more of a say in holding the organisation to account.

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Demographic Profiling

Wednesday 1st of March 2023

Demographic Profiling by Tracey Williams,
Partners Foundation Limited

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Tenant Satisfaction Measures Pilot

Wednesday 1st of March 2023

Tenant Satisfaction Measures Pilot by Tracey Williams, Partners Foundation Limited

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