News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 776 to 780 of 883 articles.


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Scrutiny should be seen as integral to any organisation, not a distraction.

Wednesday 24th of August 2016

Tpas Chief Executive, Jenny Osbourne discusses why now, more than ever is the time to utilise your tenant base to help you navigate through the pressures of today, next month and the coming years.

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Topics: Scrutiny & Co-regulation


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Welcome to our newest member, Blackpool Coastal Housing

Tuesday 23rd of August 2016

We love it when someone new joins the Tpas family, find out why BCH decided to join the fold.

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Topics: Community Engagement, Measuring Value


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My journey to deliver better engagement, as standard

Monday 22nd of August 2016

We've asked Emily-Rae Maxwell, the Policy and Participation Team Leader at Dacorum Borough Council to share her journey on using the new Tpas Tenant Engagement Standards

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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Join the Tpas Twitter Chat - 19.09.2016

Monday 22nd of August 2016

Join us on September 19th, 2016 at 15.30 – 16.30 for our very first Housing Day Twitter chat. Follow on Twitter @TpasEngland, using hashtag #TpasChat… talk soon!

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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3 reasons why accredited training is win - win

Wednesday 17th of August 2016

Our training manager, Val Alker discusses why investing in training is good for people and business.

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Topics: Strategies, Plans & Reports, Tenant Engagement , Customer Insight, Scrutiny & Co-regulation, Community Engagement, Measuring Value


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