News and views

Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.

Showing 76 to 80 of 858 articles.


The Housing Ombudsman Annual Complaints Review for 2022-23

Wednesday 18th of October 2023

The Housing Ombudsman has released its Annual Complaints Review for 2022-23, providing key insights into the social housing complaints landscape

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Topics: National Housing Policies, Regulation & Standards


When bad culture eats good scrutiny for breakfast

Wednesday 11th of October 2023

Michael Hill, Tpas National Consultancy Manager, talks about his session at this year's National Tenant Scrutiny Conference.

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Scrutiny Week 2023 - Everything you missed

Wednesday 11th of October 2023

Scrutiny Week 2023 has come to a close. Catch up on everything you missed here.

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Giving residents a space to have their say with The Big Conversation

Thursday 5th of October 2023

This September affordable housing provider Honeycomb Group launches customer involvement event visiting communities to give residents an opportunity to have their say.

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Collaborate: Tenant Influence in Boards and Governance

Tuesday 26th of September 2023

Anyone who works in involvement and engagement, whether as an employee or as a volunteer, knows that great change is coming down the track, and we all need to be sure that housing providers are ready.

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