News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 121 to 125 of 839 articles.
Social tenants empowered to make complaints with flagship government campaign launch
Monday 6th of March 2023
‘Make Things Right’ campaign encourages residents to complain to their landlord before escalating to the Housing Ombudsman
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![cross sector retrofit.png](https://www.tpas.org.uk/photos/shares/featured-image-thumbs/cross sector retrofit.png)
Focus group findings will shape new sector-wide retrofit campaign
Friday 3rd of March 2023
Would you want retrofit work done on your home? How do you like your landlord to communicate with you? What language should we use to talk about energy efficiency?
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![Web banners (30).png](https://www.tpas.org.uk/photos/shares/featured-image-thumbs/Web banners (30).png)
New customer group aims to improve housing association services
Friday 3rd of March 2023
Plus Dane Housing has set up a new panel so that customers can have more of a say in holding the organisation to account.
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![Web banners (29).png](https://www.tpas.org.uk/photos/shares/featured-image-thumbs/Web banners (29).png)
Demographic Profiling
Wednesday 1st of March 2023
Demographic Profiling by Tracey Williams,
Partners Foundation Limited
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![Web banners (29).png](https://www.tpas.org.uk/photos/shares/featured-image-thumbs/Web banners (29).png)
Tenant Satisfaction Measures Pilot
Wednesday 1st of March 2023
Tenant Satisfaction Measures Pilot by Tracey Williams, Partners Foundation Limited
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