News and views
Covering every aspect of national tenant engagement news, opinion and activities, this is your place to keep pace with our member news, latest housing sector news and our opinion pieces.
Showing 11 to 15 of 839 articles.
New Report - Government Must Invest in Building New Social Homes to Tackle Chronic Housing Shortage, Say MPs
Wednesday 8th of May 2024
The range of financial pressures facing social housing providers has resulted in the building of less social housing and exacerbated a chronic social housing shortage in England, says the cross-party Levelling Up, Housing and Communities (LUHC) Committee in a report published today (Wednesday).
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Customer Journey Mapping with Phonenix Community Housing
Friday 3rd of May 2024
Our Head of Consultancy, Julie Butterworth recently spent two days with teams from Phoenix Community Housing, working with residents and teams trying to understand their 'lived experience' when their homes had damp and mould.
Time was also well spent, looking at the processes in place and ways to improve communication.
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Regional Member Event in the Midlands
Thursday 2nd of May 2024
On Tuesday this week, 30th April, we held our Midlands Regional member event. We were kindly hosted by Platform Housing Group at their offices in Birmingham.
We had a great turnout of 29 attendees from 15 different organisations from across the Midlands.
You can read more about the topics discussed and good practice sharing.
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Tpas Goes to Sweden
Tuesday 30th of April 2024
Tpas is honoured to have been invited on a special study tour to Stockholm in May, held by the National Housing Maintenance Forum.
Policy and Insight Manager Caritas Charles will be the lucky Tpas staff member going along to help give an engagement perspective to some of the findings. Though it looks set to be a fun trip, Caritas will be working hard writing blogs and completing a series of videos that we hope to show in future ezines. The blogs and vlogs will hopefully give you a flavour of what’s covered in the study trip.
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Consumer Standards, Regulator Q&As - Top Takeaways
Tuesday 30th of April 2024
In April, we were pleased to be joined by Fleur Priest-Stephens, Tenant Engagement Manager at the Regulator for Social Housing at not one but two special Q&A sessions.
It was interesting to see some consistent themes emerging from both events and below is just a taster of the main points discussed.
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