Policy and Influence
Tpas delivers policy and strategic level support to individual organisations..
We are responsible for developing the first national tenant engagement standards in England.
We are also regularly consulted by the government on developing on policies that impact upon tenants and the regulatory standards and take a proactive in representing and informing the sector and government on modernising tenant involvement delivery. Enabling us to stay ahead of the curve of national housing policy.
Find out what we think about important issues affecting tenant involvement in social housing, what we’re doing about them and how we can support you to address them.
Tpas National Tenant Engagement Standards
We've brought together flexible principles for delivering excellent tenant involvement.
Click here to download the standards
White Paper
The new Social Housing White Paper will transform the way social housing is run, regulated and crucially the way tenants can influence services.
Click here to explore our help hub
Consultations
We actively participate in Government consultations on behalf of our members. Below is information on current, open and concluded consultations.
View our current, open and concluded consultations
Housing Hotdesk
Your regular housing update from the Tpas Policy & Insight team.
Find the most recent Housing Hotdesk here
Policy News:
Tenant Satisfaction Measures - FAQs
The Regulator for Social Housing has recently updated the frequently asked questions section of its website in relation to the new Tenant Satisfaction Measures.
If you can't find the answer you're looking for on there please contact Tpas for help.
Regulator of Social Housing and Housing Ombudsman Service: factsheet
The government have released a handy factsheet explaining the new powers of the Regulator and Ombudsman, in light of recent legislation.
Upcoming training and events
- Effective Challenging & Questioning Skills
- Webinar: Housing Ombudsman - Annual Complaints Review Webinar (Free)
- Resident Engagement & Building Safety
- Webinar - Getting the most out of your membership with Tpas (Free)
Latest news
- Update On Some Changes at Tpas
- Landlord Accreditation Process with Estuary Housing Association
- Tenant Satisfaction Measures Report - It's Not About Numbers, But They Do Help
- Driving Successful Tenant Engagement Through Smart Communication