Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.

Remember all of our training sessions are discounted for Tpas members, and some are even free!

Title	Start	Type	Town
National Tenants Conference 2025	09/07/25 09:00	Event	Coventry
Local Authority/ALMO Staff Member Meet Up (Free)	16/07/25 11:00	eLearning	n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers	05/08/25 14:00	Training Course	www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free)	15/09/25 11:00	eLearning	n/a
Embedding a Culture of Inclusive Customer Care	18/09/25 10:00	Training Course	www.zoom.us
Tpas Housing Summit - Focus on Rewards and Incentives (Free)	24/09/25 10:30	eLearning	n/a
Tpas London Member Event (Free for members)	25/09/25 10:00	Event	Twickenham
Complaint Handling - Meeting Current Expectations and Involving Residents	02/10/25 10:00	Training Course	www.zoom.us
National Tenant Scrutiny Conference 2025	07/10/25 09:00	Event	Loughborough
Equity, Diversity & Inclusion (EDI) for Involved Customers	09/10/25 16:00	Training Course	www.zoom.us
Local Authority/ALMO Staff Member Meet Up (Free)	23/10/25 11:00	eLearning	n/a
The Tpas National Scrutiny Club Member Meet Up (Free)	12/11/25 11:00	eLearning	n/a
Equity, Diversity & Inclusion (EDI) for Involved Customers	03/12/25 14:30	Training Course	www.zoom.us

4th edition of the National Tenant Engagement Standards.