Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Calendar below
Training and events:
| Title | Start | Type | Town |
|---|---|---|---|
| Introduction to Scrutiny | 04/02/25 10:00 | Training Course | www.zoom.us |
| Introduction to Scrutiny | 17/04/25 10:00 | Training Course | www.zoom.us |
| Introduction to Scrutiny | 05/06/25 10:00 | Training Course | www.zoom.us |
| Investigating Complaints & Resolving Disputes | 02/04/25 10:00 | Training Course | www.zoom.us |
| Local Authority/ALMO Staff Member Meet Up (Free) | 21/01/25 11:00 | eLearning | n/a |
| Local Authority/ALMO Staff Member Meet Up (Free) | 24/04/25 11:00 | eLearning | n/a |
| Local Authority/ALMO Staff Member Meet Up (Free) | 16/07/25 11:00 | eLearning | n/a |
| Making the Most of Microsoft Teams for your Tenant Panels (Free for Tpas members) | 18/12/24 10:00 | Training Course | www.zoom.us |
| Marvellous Scrutiny Models | 08/05/25 10:00 | Training Course | www.zoom.us |
| Measuring Impact in Tenant & Community Engagement | 15/04/25 10:00 | Training Course | www.zoom.us |
| Meeting & Committee Skills | 11/03/25 10:00 | Training Course | www.zoom.us |
| Meeting Current Expectations in Complaint Handling | 11/02/25 10:00 | Training Course | www.zoom.us |
| Mystery Shopping | 25/03/25 10:00 | Training Course | www.zoom.us |
| National Engagement Professionals Conference 2025 | 18/03/25 09:00 | Event | Nottingham |
| Procurement & The Role of Customers | 08/04/25 10:00 | Training Course | www.zoom.us |
| Procurement & The Role of Customers | 26/06/25 13:00 | Training Course | www.zoom.us |
| Recruiting for Scrutiny | 31/01/25 10:00 | Training Course | www.zoom.us |
| Resident Engagement & Building Safety | 16/01/25 10:00 | Training Course | www.zoom.us |
| Resident Engagement & Building Safety | 10/04/25 10:00 | Training Course | www.zoom.us |
| Role of Tenants on Council Housing Boards and Committees | 26/03/25 10:00 | Training Course | www.zoom.us |