Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (2)
Care and Support (1)
Communities (8)
Community Engagement (393)
Customer Insight (125)
Digital Engagement (56)
Engagement (11)
Leasehold/Shared Ownership (13)
Measuring Value (78)
Member Forums (193)
Membership Materials (96)
National Housing Policies (136)
Online platform (8)
Regeneration (4)
Regulation & Standards (232)
Scrutiny & Co-regulation (287)
Strategies, Plans & Reports (72)
Technology (1)
Tenant Engagement (383)
Tenant Engagement Standards (179)
Tenant Panels / Associations (252)
Tenant Satisfaction Measures (44)
Tpas Products and Services (35)
Volunteering (19)
White Paper (123)
Youth Engagement (4)

Training and events:

Title Start Type Town
Local Authority/ALMO Staff Member Meet Up (Free) 21/01/25 11:00 eLearning n/a
The Tpas National Scrutiny Club Member Meet Up (Free) 22/01/25 11:00 eLearning n/a
The Tpas National Scrutiny Club Member Meet Up (Free) 30/04/25 14:00 eLearning n/a
The Tpas National Scrutiny Club Member Meet Up (Free) 02/07/25 18:00 eLearning n/a
The Tpas National Scrutiny Club Member Meet Up (Free) 12/11/25 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 24/04/25 11:00 eLearning n/a
Local Authority/ALMO Staff Member Meet Up (Free) 16/07/25 11:00 eLearning n/a
Webinar - Getting the most out of your membership with Tpas (Free) 16/01/25 11:00 eLearning n/a
Tpas Measuring Engagement Club Meet Up (Free) 10/03/25 11:00 eLearning n/a
Tpas Measuring Engagement Club Meet Up (Free) 15/09/25 11:00 eLearning n/a
Webinar: Housing Ombudsman - Annual Complaints Review Webinar (Free) 15/01/25 11:00 eLearning n/a
End Furniture Poverty’ - how can you get involved? (Free) 12/02/25 11:00 eLearning n/a
Recruiting for Scrutiny 31/01/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 02/04/25 10:00 Training Course www.zoom.us
Meeting & Committee Skills 11/03/25 10:00 Training Course www.zoom.us
Digital Engagement & Social Media 06/02/25 10:00 Training Course www.zoom.us
Mystery Shopping 25/03/25 10:00 Training Course www.zoom.us
Running a Successful Residents Association 21/01/25 10:00 Training Course www.zoom.us
Procurement & The Role of Customers 08/04/25 10:00 Training Course www.zoom.us
Meeting Current Expectations in Complaint Handling 11/02/25 10:00 Training Course www.zoom.us