Learning with Tpas
All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.
Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too.
Remember all of our training sessions are discounted for Tpas members, and some are even free!
View our Calendar below
Training and events:
| Title | Start | Type | Town |
|---|---|---|---|
| Dealing with Difficult Situations/Resolving Conflict | 20/05/25 10:00 | Training Course | www.zoom.us |
| Creating a Positive Engagement Culture | 22/05/25 10:00 | Training Course | www.zoom.us |
| Introduction to Being a Board Member of a Housing Association | 03/06/25 14:00 | Training Course | www.zoom.us |
| Introduction to Scrutiny | 05/06/25 10:00 | Training Course | www.zoom.us |
| Role of Tenants on Council Housing Boards and Committees | 17/06/25 14:00 | Training Course | www.zoom.us |
| Ensuring Resident Scrutiny Works in Housing Organisations | 19/06/25 10:00 | Training Course | www.zoom.us |
| Holding Your Landlord to Account | 23/06/25 14:00 | Training Course | www.zoom.is |
| Introduction to Scrutiny | 17/04/25 10:00 | Training Course | www.zoom.us |
| Chairing Skills | 29/04/25 10:00 | Training Course | www.zoom.us |
| Role of Tenants on Council Housing Boards and Committees | 01/05/25 17:00 | Training Course | www.zoom.us |
| Using Behavioural Insights to Increase Involvement | 24/06/25 09:30 | Training Course | www.zoom.us |
| Procurement & The Role of Customers | 26/06/25 13:00 | Training Course | www.zoom.us |
| Creating a Positive Engagement Culture | 30/06/25 13:00 | Training Course | www.zoom.us |
| Chairing Skills | 10/06/25 10:00 | Training Course | www.zoom.us |
| Consumer Vulnerability Awareness | 28/04/25 14:00 | Training Course | Microsoft Teams |
| Effective Communication | 02/06/25 14:00 | Training Course | Microsoft Teams |
| Providing Inclusive Services | 09/06/25 10:00 | Training Course | Microsoft Teams |
| Embedding a Culture of Inclusive Customer Care | 18/09/25 10:00 | Training Course | www.zoom.us |
| Equity, Diversity & Inclusion (EDI) for Involved Customers | 05/08/25 14:00 | Training Course | www.zoom.us |
| Equity, Diversity & Inclusion (EDI) for Involved Customers | 09/10/25 16:00 | Training Course | www.zoom.us |