Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.


Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 


View our Calendar below


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Building Safety (3)
Communities (4)
Community Engagement (36)
Customer Insight (11)
Digital Engagement (2)
Engagement (4)
Leasehold/Shared Ownership (2)
Measuring Value (1)
Member Forums (16)
Membership Materials (4)
National Housing Policies (20)
Regulation & Standards (24)
Scrutiny & Co-regulation (17)
Strategies, Plans & Reports (1)
Tenant Engagement (35)
Tenant Engagement Standards (17)
Tenant Panels / Associations (27)
Tenant Satisfaction Measures (14)
Tpas Products and Services (7)
White Paper (2)


Training and events:

Title Start Type Town
Equity, Diversity & Inclusion (EDI) for Involved Customers 03/12/25 14:30 Training Course www.zoom.us
Maximising Your Potential 03/06/25 10:00 Training Course www.zoom.us
Professionalism - What it Means for the Housing Sector 16/06/25 10:00 Training Course www.zoom.us
Complaint Handling - Meeting Current Expectations and Involving Residents 02/10/25 10:00 Training Course www.zoom.us
National Tenants Conference 2025 09/07/25 09:00 Event Coventry
Tpas London Member Event (Free for members) 25/09/25 10:00 Event Twickenham
Tpas London & South Member Event (Free for members) 17/06/25 10:00 Event Southampton
Tpas South West Member Event (Free for members) 05/06/25 10:00 Event Barnstaple
Tpas Eastern Member Event (Free for members) 08/05/25 10:00 Event Norwich
Tpas Midlands Member Event (Free for members) 10/04/25 10:00 Event Wolverhampton
Tpas North West Member Event (Free for members) 03/04/25 10:00 Event Warrington
Tpas North East Member Event (Free for members) 08/04/25 10:00 Event Dewsbury
National Tenant Scrutiny Conference 2025 07/10/25 09:00 Event Loughborough