Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Building Safety (3)
Care and Support (1)
Commercial Membership (1)
Communities (8)
Community Engagement (394)
Customer Insight (125)
Digital Engagement (57)
Engagement (11)
Leasehold/Shared Ownership (13)
Measuring Value (78)
Member Forums (201)
Membership Materials (98)
National Housing Policies (146)
Online platform (8)
Regeneration (4)
Regulation & Standards (240)
Scrutiny & Co-regulation (287)
Strategies, Plans & Reports (73)
Technology (1)
Tenant Engagement (386)
Tenant Engagement Standards (177)
Tenant Panels / Associations (252)
Tenant Satisfaction Measures (44)
Tpas Products and Services (39)
Volunteering (19)
White Paper (123)
Youth Engagement (4)

Training and events:

Title Start Type Town
Recruiting for Scrutiny 31/01/25 10:00 Training Course www.zoom.us
Introduction to Scrutiny 04/02/25 10:00 Training Course www.zoom.us
Is There a Seat at the Table? Ethnic Minority Voices in Tenant Engagement (Free) 06/02/25 11:00 eLearning n/a
Chairing Skills 10/02/25 10:00 Training Course www.zoom.us
Meeting Current Expectations in Complaint Handling 11/02/25 10:00 Training Course www.zoom.us
End Furniture Poverty’ - how can you get involved? (Free) 12/02/25 11:00 eLearning n/a
Introduction to Being a Board Member of a Housing Association 18/02/25 10:00 Training Course www.zoom.us
Creating a Positive Engagement Culture 20/02/25 17:00 Training Course www.zoom.us
Top Ten Tips for Effective Consultation 25/02/25 10:00 Training Course www.zoom.us
Tpas Housing Summit - Focus on Co-Creation (Free) 25/02/25 10:30 eLearning n/a
Digital Engagement & Social Media 26/02/25 10:00 Training Course www.zoom.us
Building Safety - What Residents Should Expect from Their Landlord 26/02/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 27/02/25 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 04/03/25 09:30 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 10/03/25 11:00 eLearning n/a
Meeting & Committee Skills 11/03/25 10:00 Training Course www.zoom.us
Strategic Thinking & Working: A Guide for Tenants 13/03/25 10:00 Training Course www.zoom.us
National Engagement Professionals Conference 2025 18/03/25 09:00 Event Nottingham
Webinar - Getting the most out of your membership with Tpas (Free) 20/03/25 11:00 eLearning n/a
Mystery Shopping 25/03/25 10:00 Training Course www.zoom.us