Learning with Tpas

All of our training courses are aligned to the National Tenant Engagement Standards, and they will help you exceed the expectations laid out by the Regulator of Social Housing, the Building Safety Regulator, the NHF code of governance and the Housing Ombudsman.

Choose from our hugely popular digital programe which includes bite size webinars, and comprehensive digital training sessions, or if you prefer face to face, we have our in house training offer too. 

Remember all of our training sessions are discounted for Tpas members, and some are even free! 

View our Calendar below

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Community Engagement (36)
Customer Insight (3)
Digital Engagement (3)
Engagement (5)
Leasehold/Shared Ownership (3)
Measuring Value (1)
Member Forums (18)
Membership Materials (4)
National Housing Policies (19)
Regulation & Standards (22)
Scrutiny & Co-regulation (21)
Strategies, Plans & Reports (1)
Tenant Engagement (35)
Tenant Engagement Standards (24)
Tenant Panels / Associations (29)
Tenant Satisfaction Measures (20)
Tpas Products and Services (6)
White Paper (1)

Training and events:

Title Start Type Town
Tpas Housing Summit - Focus on Co-Creation (Free) 25/02/25 10:30 eLearning n/a
Digital Engagement & Social Media 26/02/25 10:00 Training Course www.zoom.us
Ensuring Resident Scrutiny Works in Housing Organisations 27/02/25 10:00 Training Course www.zoom.us
Using Behavioural Insights to Increase Involvement 04/03/25 09:30 Training Course www.zoom.us
Top Ten Tips for Effective Consultation 06/03/25 10:00 Training Course www.zoom.us
Tpas Measuring Engagement Club Meet Up (Free) 10/03/25 11:00 eLearning n/a
Meeting & Committee Skills 11/03/25 10:00 Training Course www.zoom.us
Tpas Annual General Meeting 12/03/25 11:00 eLearning n/a
Strategic Thinking & Working: A Guide for Tenants 13/03/25 10:00 Training Course www.zoom.us
National Engagement Professionals Conference 2025 18/03/25 09:00 Event Nottingham
Webinar - Getting the most out of your membership with Tpas (Free) 20/03/25 11:00 eLearning n/a
Mystery Shopping 25/03/25 10:00 Training Course www.zoom.us
Role of Tenants on Council Housing Boards and Committees 26/03/25 10:00 Training Course www.zoom.us
Housing Policy & Regulation 27/03/25 10:00 Training Course www.zoom.us
Investigating Complaints & Resolving Disputes 02/04/25 10:00 Training Course www.zoom.us
Tpas North West Member Event (Free for members) 03/04/25 10:00 Event Warrington
Procurement & The Role of Customers 08/04/25 10:00 Training Course www.zoom.us
Tpas North East Member Event (Free for members) 08/04/25 10:00 Event Dewsbury
Resident Engagement & Building Safety 10/04/25 10:00 Training Course www.zoom.us
Tpas Midlands Member Event (Free for members) 10/04/25 10:00 Event Wolverhampton